Responsible gambling

At Casino Nanaimo, we prioritize responsible gaming practices to ensure our patrons' safe and enjoyable experience. Since we are a land-based casino, some features may vary from online platforms.

Voluntary Self-Exclusion:If you or someone you know is struggling with problem gambling, please visit the Guest Services desk in person at our physical location in Nanaimo. We recommend checking official resources provided by the Government of British Columbia for more information on voluntary self-exclusion procedures.

Deposit Limits and Reality Checks are not available online as we do not offer real-money betting or wagers through our website or mobile platform. However, you can set deposit limits with Great Canadian Entertainment directly if you have an account.

Time-Outs:Unfortunately, Time-Out functionality is only accessible for those who have signed up in person at the casino and used their Encore Rewards card to play on-site. If you are looking for online support tools, please visit a dedicated UK or international gaming website that offers responsible gambling features tailored specifically for your needs.

Self-Exclusion Dashboard:Since we do not offer any digital self-exclusion dashboard, it's essential to contact us in person at the Guest Services desk if you need assistance with self-excluding yourself from our establishment. We recommend consulting local authorities and support organizations listed below for additional guidance on managing problem gambling.

Responsible Gaming Links:

• GamCare
• GAMSTOP
• GambleAware

We urge all patrons to familiarize themselves with responsible gaming practices, set limits, and seek help if needed. By taking proactive steps towards healthy gaming habits, you can ensure a safe and enjoyable experience at Casino Nanaimo or any other gaming establishment.

If you need immediate support for problem gambling, please contact local crisis lines such as the Crisis Centre: 1-800-SUICIDE (1-800-784-2433)